RideOn Cycle to work scheme in Cornwall

E-Bike Hire Frequently Asked Qustions

Got a question not listed below? Get in touch with our Penzance or Newquay shops and we’ll be happy to help you.

Is a security deposit required?

Yes. A £100 security deposit for each Super73 hired, will be held from the commencement of the hire period.

Its our assurance that you will look after you Super73 like your own! Should the bike/s be returned in an unsatisfactory condition, you will be charged within 7 days, following the completion of the hire. A £40 deposit fee is held for each helmet.

If you lose the bike or its stolen during the hire, you will be charged the market-value to repair or replace, including parts and labour.

What age limits apply?

You have to be 18+ to rent a Super73 and 14+ to ride them.

What do I need to bring?

You will need proof of ID which shows your photograph and date of birth, such as a passport or driver’s license.

What should I wear?

We suggest wearing appropriate clothing and closed-in footwear. We do not recommend sandals or flipflops.

Do you charge for late returns?

Yes, we do as it has an impact on the business. The Super73’s need to be cleaned, batteries charged and in some cases collected/delivered to different locations before the next hire session, so a late return impacts on subsequent hires that same day. We charge 50p a minute for late returns. If you are going to be late, we ask that you please call us, we may be able to help!