Booking Information

Thanks for your booking!  Here’s some useful information ahead of your arrival at RIDEON HQ.

Finding Us in Penzance

We are at Trinity Yard, Quay Street, Penzance, Cornwall TR18 4BZ 

To find us using What3Words:  ///trifle.knees.seated

There is no parking on site.  The nearest carpark is St Antony’s, opposite the Jubilee Pool which is a very short walk from our HQ. 

You can find it on What3Words:  ///sake.sprouted.digests

Terms and Conditions and Waiver

Please read our terms and conditions ahead of your hire.   

You will also be asked to sign a waiver.  This will either be sent to you electronically, or you will be asked to fill it in on the day of your hire.

Security Deposit

A security deposit is held for each bike hired. This is returned in full or partly, depending on the condition of the bike on it’s return. Please refer to Ts and Cs above.

We do not hold any card details on our booking system so please make sure you have a debit/credit card with you on collection of your bike/s.

Super73 App

If you are hiring a Super73, you will need to download the app to experience a better ride.  You can do that here:

iphone: https://apps.apple.com/us/app/super73/id1513155421

Android:  https://play.google.com/store/apps/details?id=com.comodule.super&gl=GB

Hiring a Chat

If you are hiring a Chat, please arrive 30 minutes before the start of your booking slot for an orientation of the bike. It’s paramount that you understand how to use the bike correctly for your safety.

If you have any further questions regarding your hire, please get in touch by phone 01736 888777 or email us at hello@rideonebikes.co.uk