If you wish to register a complaint relating to a product or service received from Microcomms Professional Services Ltd T/A RideOn E-Bikes, please contact Todd Barden via email at [email protected] by post at RideOn E-Bikes, Trinity yard, TR18 4BZ Penzance, Cornwall or you may call us on 01736 888777.
Adequate contact information and a copy of a purchase invoice or receipt must be provided when raising a complaint. All customer data will be stored in compliance with GDPR regulations.
RideOn E-Bikes endeavours to resolve formal complaints fairly within 10 working days.
We reserve the right to make changes to this policy.
